Service Quality and Facilities on Satisfcation Through Individual Emotional for Bpjs Participants in Sinjai District

Authors

  • Nurlaela Nurlaela Manajemen, STIE Amkop Makassar Author
  • Umar Syarifuddin Manajemen, Universitas Tadulako Author
  • Harlina Liong Akuntansi, STIE Amkop Makassar Author
  • Rofiqah Al Munawwarah UIN Alauddin Makassar, Indonesia Author

DOI:

https://doi.org/10.70184/13969058

Keywords:

product innovation, marketing strategy, competitiveness

Abstract

This research aims to analyze product innovation and marketing strategies implemented by Bundang's Sweet and Sour Candy MSMEs to increase competitiveness in the market. The research method used is descriptive qualitative with data collection through interviews, observation and documentation studies. The research results show that product innovation, such as the development of more attractive flavor variants and packaging, contributes significantly to increasing consumer interest. On the other hand, digital-based marketing strategies through social media and marketplaces have also succeeded in expanding market reach. With a combination of product innovation and effective marketing, these MSMEs are able to compete with similar products and increase market share. This research recommends strengthening the synergy between product innovation and marketing as the key to success in facing increasingly fierce competition

Downloads

Download data is not yet available.

References

Anggraeni, FA (2022). Enthusiasm of MSME Entrepreneurship Towards Online Business During the Pandemic. Journal of Economics, Business and Accounting , 2 (1), 65–72. https://doi.org/10.55606/jebaku.v2i1.119

Arasy. (2015). In Tri Tunggal Village, Babat District, Lamongan. Proceedings of the National Seminar on Business and Economics , 64–68.

Arifen, SR, Purwanty, VD, & Suci, DA (2019). Marketing Strategy Analysis to Increase the Competitiveness of MSMEs. Journal of Business Administration , 29 (1), 59–66.

Darmalaksana, W. (2020). Qualitative Research Methods of Literature Study and Field Study. Pre-Print Digital Library UIN Sunan Gunung Djati Bandung , 1–6.

Herlinda, D., Wulandari, P., Alayda Marta, T., Riofita, H., & Islam Negeri Sultan Syarif Kasim, U. (2023). Product Innovation and Consumer Attraction: A Case Study in the Marketing Industry. Journal of Economics, Management and Business , 1 (2), 211–221. https://doi.org/10.62017/jemb

Israwati, Hermansyah, T. Irawan, Fajrig Arsyelan, & Avid Opel Alexander. (2023). Application of Marketing Strategy, Creative Product Innovation and Market Orientation to Improve Marketing Performance of MSMEs Tekat Tiga Dara. Ibnu Sina Service Journal , 2 (1), 72–76. https://doi.org/10.36352/j-pis.v2i1.510

Magister, P., Expertise, B., Engineering, M., Industry, JT, & Industry, FT (2016). FOR STRENGTHENING REGIONAL INNOVATION SYSTEM (SIDa) OF MARITIME INDUSTRY SECTOR SME OF FOLK SHIP IN .

Ompusunggu, DP, & Triani, Y. (2023). E-Commerce Technology Transformation as an Effort to Increase the Competitiveness of MSMEs in Palangka Raya City: Driving and Inhibiting Factors of Adoption. Bintang Management Journal , 1 (2), 114–122.

Parengkuan, AA, Kadang, J., & Sastrawan, E. (2023). Expanding Market Reach in Increasing Sales Volume at Casa Coffee & Space. Indonesian Journal of Multidisciplinary on Social and Technology , 1 (1), 42–49. https://doi.org/10.31004/ijmst.v1i1.112

Suyanto, UY, & Purwanti, I. (2020). Development of a Model to Increase the Competitiveness of MSMEs Based on E-Commerce (Study on MSMEs in Lamongan Regency). Jesya (Journal of Economics & Sharia Economics) , 4 (1), 189–198. https://doi.org/10.36778/jesya.v4i1.299

Tarmizi, A. (2018). MSME Marketing Strategy: Literature Review. Journal of Management and Business Research (JRMB) Faculty of Economics UNIAT , 3 (2), 191–198. http://jrmb.ejournal-feuniat.net/index.php/JRMB

Downloads

Published

2024-12-16

How to Cite

Service Quality and Facilities on Satisfcation Through Individual Emotional for Bpjs Participants in Sinjai District. (2024). Vifada Management and Social Sciences, 2(2), 17-24. https://doi.org/10.70184/13969058